"We have been using PatientBond for a few months now and the results have exceeded our expectations. Our patients love the extra attention and ability to easily connect with us for follow up questions, and we appreciate the 5 star reviews they are leaving online."
- Evan Goldstein, MD, Owner, Boca Urgent Care
Whether your goal is acquiring new patients, driving patient loyalty and return visits, or encouraging patients to follow through on payment responsibilities, effective patient engagement is critical to your success.
PatientBond is a full service platform that amplifies your engagement efforts across your patient population, combining a proven psychographic segmentation model with a cloud-based, API-driven platform for digital communications (e.g., emails, text messages, phone, etc.).
Highlights of the PatientBond platform include:
Direct integration with your EMR/EHR/Practice Management System
No staff training required with PatientBond’s automated platform and managed service
Branded communications for your urgent care clinic(s)
PatientBond’s content and workflows are highly configurable to a variety of use cases and applications that help you achieve your clinical and business goals:
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"PatientBond has allowed us to engage with our patients in a more meaningful way. We are now able to check back with patients via text messages to see how they are feeling, understand what providers and clinics have the highest rating, and grow our reviews through social media sites."
- Bill Miller, Chief Executive Officer, CRH Healthcare
"PatientBond has focused and streamlined our post visit communication giving patients the ability to reach out at their convenience and discuss concerns. Our staff now more efficiently manage post visit issues while taking care of patients in the clinic."
- Maneesh Mehra, Owner, Prime Urgent Care
"PatientBond is the most effective vehicle we have found for continuing a conversation with our patients after their visit. We are now getting engagement and valuable feedback from 30 to 40 percent of our walk-in urgent care patients, which is a substantial increase over what we have been able to do in the past."
- Hannah Paquette, Marketing Director, St. Joseph's/Candler Immediate Care