CONTACT
REQUEST A DEMO

The PatientBond patient engagement platform leverages healthcare consumer psychographic segmentation and machine learning to target interactions based on personal motivations and channel preferences that drive patient behaviors, delivering truly personalized, multi-channel engagement.

A PatientBond Case Study

Increasing Patient Appointments & Loyalty While Reducing Staff Time with Appointment Reminders

“PatientBond was instrumental in helping us increase kept patient appointments, especially during the COVID-19 pandemic.”

- Kevin Morgan, Director of Information Technology

 

Rocky Mountain Urgent Care & Family Medicine currently has seven locations in Colorado, offering a great patient experience through comprehensive, compassionate and high-quality healthcare.

Always looking to enhance the patient experience and drive efficiencies, Rocky Mountain Urgent Care wanted to improve the process of setting, rescheduling, and canceling appointments. This included the reduction of time spent reminding patients of appointments and managing customer call backs.

Download this case study to learn how PatientBond helped Rocky Mountain Urgent Care & Family Medicine attract more patients with our appointment and payment reminder software:

  • Automated appointment reminders

  • Increased appointments kept by 16%

  • Increased Google 5 Star ratings by 649

Fill out the form to download a copy of the case study today.