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The PatientBond patient engagement platform leverages healthcare consumer psychographic segmentation and machine learning to target interactions based on personal motivations and channel preferences that drive patient behaviors, delivering truly personalized, multi-channel engagement.

A PatientBond Case Study

Increase Market Share and Patient Loyalty by Leveraging Technology

“PatientBond has allowed us to engage with our patients in a more meaningful way. We are now able to check back with patients via text messages to see how they are feeling, understand what providers and clinics have the highest rating, and grow our reviews through social media sites.”

CRH Healthcare runs 39 Urgent Care Clinics through three distinct brands, across three states: Peachtree Immediate Care in Georgia; Patients First in Florida; and Urgent Medcare in Alabama. Their mission is simple: “To deliver the Perfect Patient Experience every time.”

CRH enlisted PatientBond to help them leverage technology to increase market share and drive customer loyalty. PatientBond customizes communications to patients’ motivations and channel preferences using a proprietary psychographic segmentation model.

Download this two-page case study to learn how CRH Healthcare:

  • Added 325,450 patient touch points through email marketing

  • Saved 4,450 hours of staff time & $62,352 each year from manual follow-up calls

  • Improve average Google review ratings from 4.18 to 4.52

Fill out the form to download a copy of the case study today.