The PatientBond patient engagement platform leverages healthcare consumer psychographic segmentation and machine learning to target interactions based on personal motivations and channel preferences that drive patient behaviors, delivering truly personalized, multi-channel engagement.
“…easy to work with and clear on how the process worked.”
Lansing Urgent Care is a growing urgent care chain in Michigan, and it prides itself in offering top-tier care for an unbeatable urgent care experience. That’s why Lansing Urgent Care was eager to find a solution that reduced patient stress while addressing inefficiencies with their patient payment process.
PatientBond collaborated with Lansing Urgent Care to reduce the number of accounts that went to collections and costs from paper statements and phone calls for overdue accounts.
Download this case study to learn how PatientBond helped Lansing Urgent Care:
Increase payment collections 24% on average
Increase online payments 39%
Reduce monthly paper statement costs 30%
Fill out the form to download a copy of the case study today.