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The PatientBond patient engagement platform leverages healthcare consumer psychographic segmentation and machine learning to target interactions based on personal motivations and channel preferences that drive patient behaviors, delivering truly personalized, multi-channel engagement.

A PatientBond Case Study

Efficiencies in Patient Communications with Lab Results

Improving Lab Result Speed & Accuracy while Reducing Staff Burden in Outreach 

PriorityCare*, a mid-size Urgent Care provider in the Western United States, implemented the PatientBond Platform to achieve efficiency in lab result notification and streamline the result delivery and communication process. Through text messages, patients are securely notified and can easily verify their identity and view their results along contact information for help or questions. Patients can also specify lab result delivery preferences.

This case study explores how PatientBond helped PriorityCare:

  • Improve speed and accuracy of results reporting to patients

  • Reduce staff burden in patient outreach

Fill out the form to download a copy of the case study today.