Attracting More Patients and Improving Self-Pay Collections through Digital Relationships

“PatientBond is a supportive partner that listens, responds quickly and makes requested enhancements. Our relationship creates a better product for both companies. We value the tool to make data-driven decisions, to ensure we deliver quality care and an outstanding patient experience.”

First Care currently operates 17 urgent care locations in Kentucky and Indiana. First Care realized that establishing a digital relationship with every patient, starting with their first visit, was instrumental to creating loyal customers and fostering repeat visits. It was also key to attracting new patients through increased online reputation scores, while also improving patient self-pay collections.