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    The PatientBond patient engagement platform leverages healthcare consumer psychographic segmentation and machine learning to target interactions based on personal motivations and channel preferences that drive patient behaviors, delivering truly personalized, multi-channel engagement.

    Webinar

    Enhancing Urgent Care Clinics’ Financial Performance through Differentiated Patient Engagement and Behavior Change

    Presented on Thursday, Feb. 9, 2017

    *Now Available On Demand*

    Session Description

    The acute nature of the care provided by urgent care centers and the fragmented market in which they compete make it challenging for them to build ongoing relationships with patients and develop a recognized and differentiated brand. 

    PatientBond, an automated platform for patient engagement and behavior change, enables urgent care centers to extend their relationship beyond the clinical environment with post-visit follow-up, marketing and patient relationship nurturing.

    PatientBond’s unique workflow-driven, multichannel communications (emails, text messages, Interactive Voice Response) are customized to patients’ “healthcare personalities” using psychographic segmentation to enhance the likelihood of receptivity and behavior change.  

    This free session provides an overview and demonstration of PatientBond’s capabilities as well as case studies and business outcomes from PatientBond implementations among some of its urgent care clients.

    Learning Objectives

    • Extend an urgent care center’s patient relationship beyond the clinical environment with post-visit follow-up, marketing and promotion of additional services (e.g., screenings, physicals, flu shots, etc

    • Increase patient satisfaction to drive loyalty and repeat visits leveraging data from an urgent care center's Practice Management system

    • Improve an urgent care center's financial performance through increased revenues, cost reductions and resource efficiencies

    • Participants will also learn how psychographic segmentation and customized messaging will significantly improve patient loyalty and marketing communications to drive superior business performance

    Presenters

    Casey Albertson

    President

    PatientBond

    Brent Walker

    SVP Marketing & Analytics

    PatientBond

    Peter Friend

    Managing Director

    Berkeley Research Group

    Fill out the form to view our on-demand webinar today.