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Webinar

Enhancing Urgent Care Clinics’ Financial Performance through Differentiated Patient Engagement and Behavior Change

Presented on Thursday, Feb. 9, 2017

Learning Objectives

  • Extend an urgent care center’s patient relationship beyond the clinical environment with post-visit follow-up, marketing and promotion of additional services (e.g., screenings, physicals, flu shots, etc

  • Increase patient satisfaction to drive loyalty and repeat visits leveraging data from an urgent care center's Practice Management system

  • Improve an urgent care center's financial performance through increased revenues, cost reductions and resource efficiencies

  • Participants will also learn how psychographic segmentation and customized messaging will significantly improve patient loyalty and marketing communications to drive superior business performance

Presenters

Casey Albertson

President

PatientBond

Brent Walker

SVP Marketing & Analytics

PatientBond

Peter Friend

Managing Director

Berkeley Research Group

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