The PatientBond patient engagement platform leverages healthcare consumer psychographic segmentation and machine learning to target interactions based on personal motivations and channel preferences that drive patient behaviors, delivering truly personalized, multi-channel engagement.
“The increase in patient payment collections and cost savings from automation make going with PatientBond a no-brainer.”
- Director of Revenue Cycle Management, Priority Care*
Priority Care* recognized the need to increase patient financial responsibility payments to help fuel their growth, envisioning a comprehensive workflow that would engage patients throughout the payment process.
PatientBond and Priority Care worked together to develop an advanced workflow to reach out to patients throughout the entire payment process. This started with letting a patient know when their claim had been submitted all the way to providing an easy way to pay the remaining statement balance online.
*Actual customer name blinded by request
Download this case study to learn how to:
Increase payments collected online
Reduce statement costs and drive call staff optimization
Engage patients throughout the payment & collection process
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