Boosting Online Patient Payments by Improving the Patient Experience

“The increase in patient payment collections and cost savings from automation make going with PatientBond a no-brainer.”

- Director of Revenue Cycle Management, Priority Care*

Priority Care* recognized the need to increase patient financial responsibility payments to help fuel their growth, envisioning a comprehensive workflow that would engage patients throughout the payment process.

PatientBond and Priority Care worked together to develop an advanced workflow to reach out to patients throughout the entire payment process. This started with letting a patient know when their claim had been submitted all the way to providing an easy way to pay the remaining statement balance online.

*Actual customer name blinded by request