
PatientBond is the ADVANCED patient engagement platform that delivers unmatched results with a high Return On Investment.

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PatientBond joins Upfront to become the market-leading, personalized patient access and engagement platform. Read press release
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The PatientBond patient engagement platform leverages healthcare consumer psychographic segmentation and machine learning to target interactions based on personal motivations and channel preferences that drive patient behaviors, delivering truly personalized, multi-channel engagement.
PatientBond’s multi-channel, two-way, patient/member communication platform includes email, SMS/text messages, Interactive Voice Response, chatbots, apps, appless widgets, portals, telehealth/virtual visits, etc.
PatientBond uses consumer science, a proprietary psychographic segmentation model and machine learning to personalize engagement according to the patient’s/member’s motivations and communication preferences
PatientBond’s Experience Transformation Center (ETC) tracks every communication sent and response received in real-time, recording every touchpoint and information shared.
While PatientBond is a managed service taking care of content/workflow development and execution, some of our customers choose to own this process. PatientBond has a state-of-the-art, drag & drop workflow builder that does not require coding to create dynamic, complex patient journeys.
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Read about how PatientBond uses psychographics to communicate effectively with patients.
PatientBond revolutionizes patient engagement using a proprietary psychographic segmentation model and machine learning to personalize digital communications, proven to motivate desired healthcare consumer behaviors
PatientBond personalizes emails, text messages/SMS, Interactive Voice Response and in-app/portal communications with 2-way response and psychographic insights based on the individual patient's motivations and communication preferences.
PatientBond can act as a standalone platform or as an enhancement to most CRM, EMR and practice management systems.
PatientBond helps our customers amplify business and clinical results by growing market share, improving health outcomes and increasing the amount and speed of patient payment collections.
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PatientBond helps you improve patient engagement to attract new patients, increase patient loyalty and extend the patient journey by communicating with healthcare consumers in the way that has the greatest opportunity to motivate their behavior.
Through this level of personalized patient engagement, organizations improve patient satisfaction and nurture ongoing relationships.
PatientBond’s digital engagement, enhanced with psychographic insights, cost-effectively motivates patient behaviors outside your practice to improve health outcomes.
PatientBond can motivate patients to make the right decisions and lifestyle modifications to promote healthy behaviors and get the necessary screenings and tests that detect issues requiring medical attention.
Bad debt increases more than 30% each year for many providers and >50% of the average healthcare bill will be patients’ responsibility.
However, PatientBond’s psychographic, automated communications are increasing patient collections with significant savings in people, paper, and postage costs.