Our Team
The Power Behind PatientBond
Our Team
Meet the people leading PatientBond through growth and innovation. Our team is responsible for day-to-day management and decision-making.
Jonathan Phillips, Chairman
Jonathan has over 20 years of healthcare experience in investment banking and management consulting. Jon has completed over 100
Anurag Juneja, CEO
Anurag has over 20 years of experience in technology leadership roles in the digital customer engagement space. Anurag was most recently the SVP of WW Solutions and Services at eGain Corporation, where he led teams responsible for selling, designing and implementing innovative customer experience solutions for large enterprises across retail, insurance, healthcare and telecommunications verticals. Anurag has a unique blend of business and technical expertise and is most passionate about ensuring client success. Anurag holds a Bachelors in Technology from Indian Institute of Technology, Delhi, and MS and
Casey Albertson, President and COO
Casey has over 30 years of sales, marketing and operational leadership experience in healthcare services, healthcare products
David R Floyd II, Chief Technology Officer (CTO)
David leads PatientBond’s long-term technology vision and is responsible for the PatientBond behavior change platform innovation. In addition, David leads the advancement of the secure, multi-tenant cloud platform that enables PatientBond to deliver millions of personalized, segmented patient communications daily. Prior to PatientBond, David spent over 20 years in a variety of technology leadership roles. Most recently, David led a product development team to deliver an innovative cloud-based customization platform for one of Silicon Valley’s leading customer experience companies. In other roles, he has delivered successful technology solutions to companies spanning a wide range of industry verticals including healthcare, logistics, financial services, telecommunications and e-commerce.
Beth Dreyer, Vice President of Finance
Beth has over 20 years of experience in finance, technology and business management. Before joining PatientBond in 2016, she spent 15 years at Oracle as Finance Business Partner, working with senior sales managers in enterprise technology sales. Beth has experience implementing sales and operations process improvements and is highly trained in developing financial controls that advance profitability. She holds a BA in Computer Science and Marketing from St. Mary’s University in Minnesota.
Brent Walker, Senior Vice President of Marketing and Analytics
Brent has over 20 years of marketing experience in the healthcare division of Procter & Gamble, where he focused on brand building, consumer insights, customer marketing
Bill Paschen, Senior Vice President of Strategic Accounts & Customer Validation
Bill has over 20 years of enterprise software and SaaS sales experience. As an early adopter and believer in SaaS, Bill has been directly responsible for hundreds of millions in SaaS revenue from Fortune 500 companies. Bill’s primary responsibilities at PatientBond include sales, customer validation
Mike Schiller, Senior Vice President
Mike brings more than 25 years of experience exclusively in the healthcare information technology market. Prior to PatientBond, he was CEO of MedEvolve, Inc. and was responsible for all employee opportunity, client success, company growth and profitably. He is a proven executive who has built and led several sales organizations that provided solutions and services in the acute, ambulatory and radiology markets — including Streamline Health, Allscripts, GE Healthcare, IDX Systems Corporation and Caremark International — resulting in significant growth and client loyalty. Mike has a BA in Political Science from the University of Kansas and an MBA from Keller Graduate School of Management. He lives in Denver, CO with his wife and two children.
Mike Gianfrancesco, Director of Sales
Mike has over 18 years of sales and marketing experience in multiple B2B verticals. Before joining PatientBond, Mike was the business development director for a multi-location urgent care system in Chicago. He was responsible for identifying and evaluating market dynamics and communication channels to increase market share and grow revenue. As an early adopter of PatientBond, Mike was instrumental in developing the content, workflows, and operational best practices for the next generation urgent care patient journey. Mike’s primary roles for PatientBond are to increase urgent care market penetration by assisting owners and operators in the development and implementation of digital communication programs and processes. Mike holds a BS in Journalism from the University of Kansas.
Craig Harmer, Director of Public Sector Sales
Craig has helped the government connect to veterans and other constituents for 12 years and has helped hundreds of companies and agencies achieve their goals. He currently works with the public sector to help government health systems and hospitals improve outcomes and communication with their patients. Craig has an MBA from Willamette University with an emphasis on Quantitative Analysis and a BS in math from Brigham Young University.
Trevor Anderson, VP Customer Success
As the Vice President of Customer Success, Trevor’s focus is to ensure all customers achieve their goals month over
Steven Cundick, Director of Customer Success
Steven is a firm believer in leveraging technology to improve patient lives and outcomes. As the director of customer success for PatientBond, he seeks to provide customers with the tools they need to use PatientBond’s platform to best serve their patients. He brings a detail-oriented and foresighted approach to solving the complex problems of the dynamic and challenging healthcare industry. Steven has an MBA, an MHA, and a BS in Human Development, all from the University of Utah.
Dan Snodgrass, Director of Government Accounts & Cardiac Strategy
Dan has over 30 years of experience in healthcare delivery, administration, sales and market planning. He currently leads the development and deployment of PatientBond’s cardiac strategy and also leads or supports various key strategic government and health plan accounts. Dan spent over 23 years with Procter & Gamble and held numerous leadership roles, developed market strategy and built strategic alliances in support of multiple P&G brands and services. He has extensive experience in brand development and consumer insights. Dan is a pharmacist and a former State Medicaid Director and holds a B.S. in pharmacy from the University of Nebraska.
Heather Simpson, Marketing Manager
Heather has over 15 years of experience in healthcare marketing and communications. She spent 10 years at the American Heart Association’s headquarters, where she was the senior marketing manager in patient education. Heather led a team that built national partnerships with pharmaceutical and medical device companies and developed national marketing campaigns in healthy living and patient education. Heather holds a B.A. in communication arts with a minor in marketing from the University of West Florida.
Alana Jenkins, Marketing Manager
Alana is a digital content marketer with over five years of experience managing and strategizing digital content. She leads inbound and outbound digital marketing for PatientBond and supports company marketing efforts. Before joining PatientBond, Alana worked at a public relations agency managing digital content for clients in retail, healthcare, architecture, higher education, senior living, food and beverage and non-profits. Alana began her career at the University of Cincinnati's communications office and alumni office and holds a BA in journalism and a BS in environmental studies from the University of Cincinnati.
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PatientBond’s mission is to leverage Healthcare Consumer Insights and Innovative Technology Solutions to help its clients better navigate the rise of consumerism in healthcare and the shift to value based reimbursements by building a tighter bond with their patient/member population and improving overall health outcomes. PatientBond’s highly configurable, digital communications platform supports a diverse set of workflows focused on improving patient acquisition, patient loyalty and health outcomes through differentiated and proven applications, resources and capabilities.
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