Our Team

Jonathan Phillips, Chairman

Jonathan has over 20 years of healthcare experience in investment banking and management consulting. Jon has completed over 100 merger, acquisition and financing transactions. He founded three companies and had one company on the Inc. 5000 for two years in a row. Jon is the chairman of a publicly-held healthcare software company and serves on multiple boards. Jon has extensive experience in strategy, corporate finance and healthcare technology. He holds an MBA from Northwestern and BA in Economics from DePauw University.

Anurag Juneja, CEO

Anurag has over 20 years of experience in technology leadership roles in the digital customer engagement space. Anurag was most recently the SVP of WW Solutions and Services at eGain Corporation, where he led teams responsible for selling, designing and implementing innovative customer experience solutions for large enterprises across retail, insurance, healthcare and telecommunications verticals. Anurag has a unique blend of business and technical expertise and is most passionate about ensuring client success. Anurag holds a Bachelors in Technology from Indian Institute of Technology, Delhi, and MS and PhD degrees from Yale University.

Casey Albertson, President and COO

Casey has over 30 years of sales, marketing and operational leadership experience in healthcare services, healthcare products and consumer products at Procter & Gamble. Casey was EVP at MDVIP (Concierge Medicine), VP Managed Markets for the pharmaceutical division and led numerous innovation initiatives. In his pharma account management leadership role, he developed an industry-first medical risk contracting strategy for an Rx product. In a marketing capacity, he co-developed and led the Health Care Consumer Institute® (HCI). This value-add business unit developed deep insights on consumer behavior in healthcare. Casey has extensive experience in healthcare, consumer marketing and psychographic profiling. He holds a BBA in Marketing from Iowa State.

David R Floyd II, Chief Technology Officer (CTO)

David leads PatientBond’s long-term technology vision and is responsible for the PatientBond behavior change platform innovation. In addition, David leads the advancement of the secure, multi-tenant cloud platform that enables PatientBond to deliver millions of personalized, segmented patient communications daily. Prior to PatientBond, David spent over 20 years in a variety of technology leadership roles. Most recently, David led a product development team to deliver an innovative cloud-based customization platform for one of Silicon Valley’s leading customer experience companies. In other roles, he has delivered successful technology solutions to companies spanning a wide range of industry verticals including healthcare, logistics, financial services, telecommunications and e-commerce.

Beth Dreyer, Vice President of Finance

Beth has over 20 years of experience in finance, technology and business management. Before joining PatientBond in 2016, she spent 15 years at Oracle as Finance Business Partner, working with senior sales managers in enterprise technology sales. Beth has experience implementing sales and operations process improvements and is highly trained in developing financial controls that advance profitability. She holds a BA in Computer Science and Marketing from St. Mary’s University in Minnesota.

Brent Walker, Senior Vice President of Marketing and Analytics

Brent has over 20 years of marketing experience in the healthcare division of Procter & Gamble, where he focused on brand building, consumer insights, customer marketing and value-added solutions. Brent has deep experience in consumer research and segmentation, market analytics and strategic planning. He designed and led P&G’s e-commerce customer team for an online retailer of over-the-counter healthcare and personal needs products. Brent was also the head of customer marketing for MDVIP, P&G’s subsidiary network of concierge medicine practices, where he worked with MDVIP’s institutional partners to discover and apply consumer insights and leverage P&G’s marketing capabilities to achieve mutual goals. Brent holds a BS in Business Administration from Miami University.

Bill Paschen, Senior Vice President of Strategic Accounts & Customer Validation

Bill has over 20 years of enterprise software and SaaS sales experience. As an early adopter and believer in SaaS, Bill has been directly responsible for hundreds of millions in SaaS revenue from Fortune 500 companies. Bill’s primary responsibilities at PatientBond include sales, customer validation and vertical development. Prior to PatientBond, Bill spent 16 years at the eGain Corporation in a variety of sales and sales leadership roles. Most recently, Bill was the VP of Strategic Accounts after serving as the VP of North American Sales. In 2008, Bill co-founded Chicago Brick Oven, the largest residential wood-fired oven manufacturer in America. He continues to maintain an equity position and sits on the board at Chicago Brick Oven. Bill has a B.A. degree in marketing from Miami University.

Mike Schiller, Executive Vice President

Mike brings more than 25 years of experience exclusively in the healthcare information technology market. Prior to PatientBond, he was CEO of MedEvolve, Inc. and was responsible for all employee opportunity, client success, company growth and profitably. He is a proven executive who has built and led several sales organizations that provided solutions and services in the acute, ambulatory and radiology markets — including Streamline Health, Allscripts, GE Healthcare, IDX Systems Corporation and Caremark International — resulting in significant growth and client loyalty. Mike has a BA in Political Science from the University of Kansas and an MBA from Keller Graduate School of Management. He lives in Denver, CO with his wife and two children.

Mike Gianfrancesco, Director of Sales

Mike has over 18 years of sales and marketing experience in multiple B2B verticals. Before joining PatientBond, Mike was the business development director for a multi-location urgent care system in Chicago. He was responsible for identifying and evaluating market dynamics and communication channels to increase market share and grow revenue. As an early adopter of PatientBond, Mike was instrumental in developing the content, workflows, and operational best practices for the next generation urgent care patient journey. Mike’s primary roles for PatientBond are to increase urgent care market penetration by assisting owners and operators in the development and implementation of digital communication programs and processes. Mike holds a BS in Journalism from the University of Kansas.

Trevor Anderson, VP Customer Success

As the Vice President of Customer Success, Trevor’s focus is to ensure all customers achieve their goals month over month using the innovative PatientBond platform. Over the past 15 years, he has proven that success with any digital engagement program starts with a personal touch, and he works with his customers using that same philosophy. Trevor has worked with the digital software space throughout his career and has worked closely with Fortune 100 companies across all verticals. Trevor holds an MBA from Westminster College and a BS in Finance from the University of Utah.

Steven Cundick, Director of Customer Success

Steven is a firm believer in leveraging technology to improve patient lives and outcomes. As the director of customer success for PatientBond, he seeks to provide customers with the tools they need to use PatientBond’s platform to best serve their patients. He brings a detail-oriented and foresighted approach to solving the complex problems of the dynamic and challenging healthcare industry. Steven has an MBA, an MHA, and a BS in Human Development, all from the University of Utah.

Dan Snodgrass, Director of Government Accounts & Cardiac Strategy

Dan has over 30 years of experience in healthcare delivery, administration, sales and market planning. He currently leads the development and deployment of PatientBond’s cardiac strategy and also leads or supports various key strategic government and health plan accounts. Dan spent over 23 years with Procter & Gamble and held numerous leadership roles, developed market strategy and built strategic alliances in support of multiple P&G brands and services. He has extensive experience in brand development and consumer insights. Dan is a pharmacist and a former State Medicaid Director and holds a B.S. in pharmacy from the University of Nebraska.

Alana Jenkins, Marketing Manager

Alana is a digital content marketer with over five years of experience managing and strategizing digital content. She leads inbound and outbound digital marketing for PatientBond and supports company marketing efforts. Before joining PatientBond, Alana worked at a public relations agency managing digital content for clients in retail, healthcare, architecture, higher education, senior living, food and beverage and non-profits. Alana began her career at the University of Cincinnati's communications office and alumni office and holds a BA in journalism and a BS in environmental studies from the University of Cincinnati.

OUR CALLING
PatientBond’s mission is to leverage Healthcare Consumer Insights and Innovative Technology Solutions to help its clients better navigate the rise of consumerism in healthcare and the shift to value based reimbursements by building a tighter bond with their patient/member population and improving overall health outcomes. PatientBond’s highly configurable, digital communications platform supports a diverse set of workflows focused on improving patient acquisition, patient loyalty and health outcomes through differentiated and proven applications, resources and capabilities.

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The Power Behind PatientBond