Our Team

Anurag has over 20 years of experience in technology leadership roles in the digital customer engagement space. Anurag was most recently the SVP of WW Solutions and Services at eGain Corporation, where he led teams responsible for selling, designing and implementing innovative customer experience solutions for large enterprises across retail, insurance, healthcare and telecommunications verticals. Anurag has a unique blend of business and technical expertise and is most passionate about ensuring client success.

Anurag holds a Bachelors in Technology from Indian Institute of Technology, Delhi, and MS and PhD degrees from Yale University.

Rakesh serves as chief innovation officer, bringing more than two decades of experience in the technology industry. He is responsible for building next generation solutions to transform health consumer experiences and leads global product and engineering teams. He is passionate about helping brands apply digital innovation to reduce healthcare costs and improve health outcomes.

He began his career as an engineer and over the last two decades he has played a broad spectrum of roles across engineering, professional services, and pre-sales functions.

David leads PatientBond’s long-term technology vision and is responsible for the PatientBond behavior change platform innovation. In addition, David leads the advancement of the secure, multi-tenant cloud platform that enables PatientBond to deliver millions of personalized, segmented patient communications daily. Prior to PatientBond, David spent over 20 years in a variety of technology leadership roles.

Most recently, David led a product development team to deliver an innovative cloud-based customization platform for one of Silicon Valley’s leading customer experience companies. In other roles, he has delivered successful technology solutions to companies spanning a wide range of industry verticals including healthcare, logistics, financial services, telecommunications and e-commerce.

Mike brings more than 25 years of experience exclusively in the healthcare information technology market. Prior to PatientBond, he was CEO of MedEvolve, Inc. and was responsible for all employee opportunity, client success, company growth and profitably. He is a proven executive who has built and led several sales organizations that provided solutions and services in the acute, ambulatory and radiology markets — including Streamline Health, Allscripts, GE Healthcare, IDX Systems Corporation and Caremark International — resulting in significant growth and client loyalty.

Mike has a BA in Political Science from the University of Kansas and an MBA from Keller Graduate School of Management. He lives in Denver, CO with his wife and two children.

As the Vice President of Customer Success, Trevor’s focus is to ensure all customers achieve their goals month over month using the innovative PatientBond platform. Over the past 15 years, he has proven that success with any digital engagement program starts with a personal touch, and he works with his customers using that same philosophy.

Trevor has worked with the digital software space throughout his career and has worked closely with Fortune 100 companies across all verticals. Trevor holds an MBA from Westminster College and a BS in Finance from the University of Utah.

Casey has over 30 years of sales, marketing and operational leadership experience in healthcare services, healthcare products and consumer products at Procter & Gamble. Casey was EVP at MDVIP (Concierge Medicine), VP Managed Markets for the pharmaceutical division and led numerous innovation initiatives.

In his pharma account management leadership role, he developed an industry-first medical risk contracting strategy for an Rx product. In a marketing capacity, he co-developed and led the Health Care Consumer Institute® (HCI). This value-add business unit developed deep insights on consumer behavior in healthcare. Casey has extensive experience in healthcare, consumer marketing and psychographic profiling. He holds a BBA in Marketing from Iowa State.

Brent has over 20 years of marketing experience in the healthcare division of Procter & Gamble, where he focused on brand building, consumer insights, customer marketing and value-added solutions. Brent has deep experience in consumer research and segmentation, market analytics and strategic planning. He designed and led P&G’s e-commerce customer team for an online retailer of over-the-counter healthcare and personal needs products. Brent was also the head of customer marketing for MDVIP, P&G’s subsidiary network of concierge medicine practices, where he worked with MDVIP’s institutional partners to discover and apply consumer insights and leverage P&G’s marketing capabilities to achieve mutual goals.

Brent holds a BS in Business Administration from Miami University.

Beth has over 20 years of experience in finance, technology and business management. Before joining PatientBond in 2016, she spent 15 years at Oracle as Finance Business Partner, working with senior sales managers in enterprise technology sales. Beth has experience implementing sales and operations process improvements and is highly trained in developing financial controls that advance profitability.

She holds a BA in Computer Science and Marketing from St. Mary’s University in Minnesota.

Emily Kranendonk serves as the Human Resources Manager for PatientBond. Emily earned a Master’s Degree in Human Resources from USU – Jon M. Huntsman School of Business and comes with 4 years of human resources experience. Emily has previously worked for Stratus.HR, Predictive Biotech, Momentum Employer Group, and Cricut.

Emily brings to the table knowledge that is drawn from her wealth of experience, both from her education and professional experience, which she integrates in novel and impactful ways. Emily holds a Bachelor’s of Science from USU in Family Consumer Human Development.