We’re Hiring!

Job Description

PatientBond is looking for a professional, innovative, and detailed individual for our Executive Assistant. If you are looking for an opportunity to expand your human resources knowledge and contribute to a growing company, then this position is for you.

The Executive Assistant is responsible to support the Executive Team. In addition, the Executive Assistant will report to the HR Manager and support the Director of Sales and CEO by performing administrative and Human Resource tasks as needed. This role demands strong time management, accuracy, attention to detail, organizational skills, and reliable judgment in a variety of situations. You will act as an extension of the Executive Team and HR Department and must be thoughtful in how you anticipate needs and build internal and external relationships.

What You Will Do:

• Perform various administrative tasks to support the Executive Team
• Assists with answering phone calls, managing active calendars, organize company events/catering
• Compiling documents for and participates in administrative meetings
• Researches, prioritizes, and follows up on incoming issues and concerns addressed to team members
• Initiates, responds to and executes responsibilities independently, and when required, outside of normal business hours
• Keeps the team informed of upcoming commitments and responsibilities, following up appropriately and managing information flow
• Completes critical aspects of deliverables with a confident hands-on approach, including drafting acknowledgment letters, personal correspondence, and a variety of special projects
• Prioritizes conflicting needs; handles matters efficiently, proactively and follows through on projects to successful completion
• Will assist with office manager type duties
• This is an in-office position, working remotely will be very minimal to none
• Performs other related duties as required and assigned

What You Will Bring: 

• Strong administrative knowledge and experience
• Strong communication and management skills
• Must be able to effectively communicate verbally and in writing
• Outgoing personality
• Willingness to learn
• Commitment to the company shared values
• Strong proficiency in technology including Microsoft Office Products (Word, Excel, Powerpoint)
• Multitask, prioritize, organized, meticulous, and public speaking skills
• Must be able to maintain the confidentiality of all information
• Flexibility (don’t mind being contacted after hours to schedule appointments and meetings)
• 1-2 years of administrative or HR experience, preferred

What You Will Experience: 

• Ability to sit, talk and hear consistently
• Ability to stand, walk, and use hands to handle or reach occasionally
• Ability to lift up to 25 pounds occasionally
• Ability to set up and rearrange conference room spaces (moving tables and chairs)
• Moderate noise (business office with computers and printers, light traffic)

Education: 

• Bachelors or equivalent experience preferred 

Travel: 

• Up to 25% of your time may include travel for customer visits, meetings or other work-related events

Benefits:

• Healthcare coverage
• Retirement plan
• Paid time off

Location: 

• Salt Lake City, UT

About PatientBond 

PatientBond is the best way to amplify the results for any patient engagement initiative using a unique combination of proprietary healthcare consumer psychographics and digital engagement workflows. PatientBond enables our clients to create personalized, digital relationships with healthcare consumers beyond the walls of their facility, meeting patients on their terms when they’re most receptive. PatientBond amplifies engagement with personalized communications at scale, across any population, to motivate and activate patient behaviors. The results for our customers: significantly improved market share, health outcomes and patient payment collections.

If you are interested in applying for this role, please fill out the following information:

Job Description

We urgently need someone to help us streamline our cloud operations. We serve a highly regulated healthcare market - we need highly secure, scalable, reliable, and available cloud infrastructure to meet compliance and other regulatory requirements. 

What You Will Do:

• Analyze enterprise business strategies to determine business, process, information, technology and solutions capabilities required to achieve such strategies
• Own cloud hosting and automating our infrastructure as well as improving of our deployment pipelines and services
• Own cloud infrastructure, capacity planning, auto-provisioning and security
• Work directly with stakeholders across the organization by leading and being accountable for the design and delivery of advanced cloud and DevOps solutions
• Define, update and document technical Procedures related to software development best practices
• Work closely with engineering and product leadership to set goals and landmarks to achieve goals

What You Will Bring: 

• 5+ years of software engineering and DevOps experience
• Strong experience with AWS Cloud technology- AWS
• Design and deploy dynamically scalable, highly available, fault-tolerant, and reliable applications on AWS
• Select appropriate AWS services to design and deploy an application based on given requirements
• AWS resource security best practices (EC2, RDS, ELB).
• Experience with CI/CD tools such as Jenkins, CircleCI, GitLab CI, AWS CodePipeline, Azure Pipelines
• Kubernetes, Docker or other container experience
• Knowledge of system design at an Enterprise level.
• Proven experience in designing, deploying, and managing public cloud systems
• Experience designing and implementing end-to-end Continuous Delivery pipelines
• Solutions Architect certification on AWS platform preferred
• Familiar with Linux
• AWS Professional level Certification and/or Specialty level Certification.

What You Will Experience: 

• Ability to sit, talk and hear consistently
• Ability to stand, walk, and use hands to handle or reach occasionally
• Ability to lift up to 25 pounds occasionally

Education: 

• Bachelors or equivalent experience preferred, but not required

Travel: 

• Minimal traveling

Benefits:

• Healthcare coverage
• Retirement plan
• Paid time off

Location: 

• Salt Lake City, UT or Chicago, IL area preferred

About PatientBond 

PatientBond is the best way to amplify the results for any patient engagement initiative using a unique combination of proprietary healthcare consumer psychographics and digital engagement workflows. PatientBond enables our clients to create personalized, digital relationships with healthcare consumers beyond the walls of their facility, meeting patients on their terms when they’re most receptive. PatientBond amplifies engagement with personalized communications at scale, across any population, to motivate and activate patient behaviors. The results for our customers: significantly improved market share, health outcomes and patient payment collections.

If you are interested in applying for this role, please fill out the following information:

Job Description

The Product Manager will be responsible for product strategy and roadmaps for PatientBond's current platforms and innovation efforts around developing and productizing new solutions.  This position, in cooperation with our Chief Innovation Officer, will lead product planning and execution throughout the product development lifecycle, including: the definition of the market/opportunity, defining the product vision, gathering and prioritizing product, customer, and third-party integrator requirements; and working closely with all organizational units to ensure that profitability and client satisfaction goals are met. We are looking for someone who has spent several years in Enterprise Software Product Management focusing on customer engagement applications across multiple industries.

The ideal candidate is someone who has worked in technology, perhaps as an engineer, technical lead, or project manager and who also has an aptitude and interest for defining product requirements and direction and can work with a wide variety of internal and external stakeholders. Due to the breadth of responsibility, this role calls for a strong, proactive technically inclined Product Manager capable of independently driving the product forward.

What You Will Do:

• Design and deliver new features that improve product usage, grow the business, and make customers happy
• Create and prioritize a multi-release feature roadmap, in collaboration with customer success, sales, and engineering
• Own our product Point of View and directional roadmap including how it works with/leverages partner integrations
• Engage with customers, partners, and ISVs, along with product ambassadors from across PatientBond to prioritize the right features
• Represent PatientBond as a product expert at customer interactions, industry and corporate events, and through community sites and social media
• Represent the customer. Be the champion and voice of customers. Build impactful, personal customer relationships. Bring the customer's voice into the creation process. Own requirements, specifications, and release plans. Own demos
• Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders
• Ability to work in a team of other PMs who have dependencies on you and vice versa. Others would leverage much of what you work on with corresponding needs for their functionality
• Work across PatientBond and the various teams/clouds on hands-on Proof of concepts for newer features and architect them along with engineering
• Play a critical role in fitting the cloud in Enterprise landscapes being the Voice of the Customer

What You Will Bring: 

• Deep expertise in customer engagement applications, business intelligence and enterprise application platform development
• Strong communication skills
• Industry domain knowledge is preferred but not mandatory
• Leadership - proven ability to set a vision, excite and lead (directly and/or by influence) cross-functional multidisciplinary teams composed of world-class product managers, engineers, writers, Test, UX designers and work closely with other stakeholders (marketing, security, legal, services, support, etc.) - providing guidance and direction to achieve the product vision
• Experience in scaling a nascent business to a multi-million dollar run rate
• 7+ years of product management or equivalent experience with demonstrated ability to discover opportunities, define and deliver products
• 5+ years of engineering experience in Enterprise technology space
• Have led the development of an end-2-end product development lifecycle from concept to release
• Strong Product Leadership skills in building and growing a team of a geographically distributed product organization
• Strong technical abilities to hold your own in debates with technical architects and engineers. You are intimately familiar with modern software development practices used to build and deploy web and mobile applications
• Effective communicator - Communicates well with engineering and cross-functional teams; can effectively present plans and roadmap to internal stakeholders and C-Level execs; comfortable pitching their product to diverse external audiences (customers, partners, and analysts); strong ability to convince and influence
• Entrepreneurial mindset, possess a high energy level to react to situations quickly and decisively, possessing self-confidence to be assertive when taking a position, not afraid to make decisions
• Experience identifying and addressing customer needs, building relationships with customers, developing an awareness of relevant services, communicating with customers in an organized and knowledgeable manner, and delivering clear requests for information

What You Will Experience: 

• Ability to sit, talk and hear consistently
• Ability to stand, walk, and use hands to handle or reach occasionally
• Ability to lift up to 25 pounds occasionally

Education: 

• Bachelors or equivalent experience preferred 

Travel: 

• Up to 20% of your time may include travel for customer visits, meetings or other work-related events

Benefits:

• Healthcare coverage
• Retirement plan
• Paid time off

Location: 

• Salt Lake City, UT or Chicago, Il area preferred

About PatientBond 

PatientBond is the best way to amplify the results for any patient engagement initiative using a unique combination of proprietary healthcare consumer psychographics and digital engagement workflows. PatientBond enables our clients to create personalized, digital relationships with healthcare consumers beyond the walls of their facility, meeting patients on their terms when they’re most receptive. PatientBond amplifies engagement with personalized communications at scale, across any population, to motivate and activate patient behaviors. The results for our customers: significantly improved market share, health outcomes and patient payment collections.

If you are interested in applying for this role, please fill out the following information:

Job Description

PatientBond is recruiting Senior UI Architect to join our fast-growing team. These developers will have the unique opportunity to shape and create user-friendly, innovative and beautiful web apps.

As a Senior UI Architect, you will be responsible for designing and implementing complex product requirements that are highly usable, scalable, extensible, and maintainable. You will be working in a highly agile environment, with product owners, UI/UX designers and customers, as well as with our leadership team, using iterative and test-driven design methods.

This role will need to have experience developing enterprise front-end JavaScript web applications with an emphasis on security. You must have knowledge of javascript frameworks such as Angular. We are especially looking for someone who enjoys sharing knowledge with teammates, asking for help when they need it, and at the end of the day, thrives on writing great code.

What You Will Do:

• Design, develop, implement and support highly complex web applications using the latest technologies and tools including Angular, HTML5, CSS3 and associated technologies
• Solve technical problems around web application system design, performance, scalability and system/product stability
• Write high-quality code using proper coding standards
• Demonstrate ability to successfully work in a small, innovative and creative team
• Record and track changes regularly throughout the development lifecycle using source control
• Share your knowledge about new technologies with the team and facilitating the implementation of such technologies across projects
• Understand user experience (UX)
• Participate in Design and Code Reviews

What You Will Bring: 

• Experience building Enterprise level applications
• 5+ years of experience using JavaScript MVVM frameworks and methodology (Angular 1, Angular 2+)
• 5+ years of experience working with HTML5, JavaScript, CSS3 in large scale projects
• 5+ years of experience working with data-driven applications
• Experience on Front end-focused development of UI/UX development
• Experience building web applications with focus on security
• Ability to work under pressure and with short timelines
• Bonus Skills:
• Experience with NodeJS development
• Experience with git source control

What You Will Experience: 

• Ability to sit, talk and hear consistently
• Ability to stand, walk, and use hands to handle or reach occasionally
• Ability to lift up to 25 pounds occasionally

Education: 

• Bachelors or equivalent experience preferred 

Travel: 

• Up to 25% of your time may include travel for customer visits, meetings or other work-related events

Benefits:

• Healthcare coverage
• Retirement plan
• Paid time off

Location: 

• Salt Lake City, UT or Chicago, Il area preferred

About PatientBond 

PatientBond is the best way to amplify the results for any patient engagement initiative using a unique combination of proprietary healthcare consumer psychographics and digital engagement workflows. PatientBond enables our clients to create personalized, digital relationships with healthcare consumers beyond the walls of their facility, meeting patients on their terms when they’re most receptive. PatientBond amplifies engagement with personalized communications at scale, across any population, to motivate and activate patient behaviors. The results for our customers: significantly improved market share, health outcomes and patient payment collections.

If you are interested in applying for this role, please fill out the following information:

Job Description

We're looking for a passionate, motivated, and collaborative Senior UX Designer to help lead the future vision of the PatientBond. Collaborate, ideate, laugh, learn and problem-solve with our team of product, engineering, and UX partners. Help drive concept development, information architecture, interaction design, prototyping, visual design, and research. Our team places support, growth, teamwork and trust at the forefront.

What You Will Do:

• Collaboration with product managers, developers and designers
• Incorporate data, research and market analysis to inform decisions
• Communicate ideas and concepts designs to key stakeholders
• Solve complex flows and interactions through diagrams and wireframes
• Build prototypes to validate designs for desktop and mobile
• Systems thinker through application of existing design system
• Understand use cases for recommending new design system patterns
• Conduct research through user interviews, usability studies, surveys
• Contribute to team process and collaboration methods

What You Will Bring: 

• 5 - 7 years prior experience
• Proficient in Adobe Photoshop, Illustrator and Dreamweaver
• Knowledge of Mac and PC platforms
• Familiarity with current (HTML, CSS, scripting) and emerging technologies
• Portfolio demonstrating expertise in web graphics
• Familiarity with HTML/CSS and accessibility best-practice
• Solid understanding of user-centered design methods and processes
• Experience working with cross-functional teams (e.g. UX, Product, Engineering)
• Ability to clearly articulate design decision and direction
• Excellent organizational skills
• Attention to detail
• Willingness to work in an agile and fast-paced environment when necessary
• Mobile web and responsive design experience

What You Will Experience: 

• Ability to sit, talk and hear consistently
• Ability to stand, walk, and use hands to handle or reach occasionally
• Ability to lift up to 25 pounds occasionally

Education: 

• Bachelors or equivalent experience preferred 

Travel: 

• Up to 25% of your time may include travel for customer visits, meetings, or other work-related events

Benefits:

• Healthcare coverage
• Retirement plan
• Paid time off

Location: 

• Salt Lake City, UT or Chicago, Il area preferred

About PatientBond 

PatientBond is the best way to amplify the results for any patient engagement initiative using a unique combination of proprietary healthcare consumer psychographics and digital engagement workflows. PatientBond enables our clients to create personalized, digital relationships with healthcare consumers beyond the walls of their facility, meeting patients on their terms when they’re most receptive. PatientBond amplifies engagement with personalized communications at scale, across any population, to motivate and activate patient behaviors. The results for our customers: significantly improved market share, health outcomes and patient payment collections.

If you are interested in applying for this role, please fill out the following information:

Job Description

This position will be a Sr. Node JS Architect responsible for development and maintenance of a web-based application in the health care vertical. This includes requirements analysis, design, coding, testing, and implementation, as well as ongoing support.

What You Will Do:

• Develop back-end application using Node.js and mySQL
• Knowledge of REST frameworks with a focus on API development
• Understanding of data formats such as JSON, XML and CSV
• Develop test cases and perform testing of developed software
• Review existing application code for improvements
• Use software configuration management and version control systems
• Ability to diagram and communicate code implementation
• Participate in peer code review and offer feedback
• Innovative thinking and continuous improvement by investigating alternatives and technologies and presenting these for architectural review
• Measure and monitor progress to ensure releases are delivered on time and that they meet or exceed expectations

Design:

• Collaborate with team members in planning development, customization, or optimization of web-based applications
• Create prototypes to deliver delightful experiences

What You Will Bring: 

• 5+ years of experience with development of Node applications
• Knowledge of web technologies: Javascript
• Knowledge of data formats, including JSON, XML, and CSV
• Knowledge of oAuth2 Authentication
• Experience building backend applications with heavy focus on security
• Knowledge of REST frameworks with focus on API development
• Knowledge of core programming concepts, standards, and lifecycles
• Ability to develop code using IDEs such as VS Code
• Ability to use and manage GIT repositories
• Ability to manage workloads for different projects and deliver on a set schedule
• Ability to learn quickly and adapt new technologies
• Ability to understand and build upon existing code and scripts
• Ability to diagram and communicate code implementation
• Desired:
  • Knowledge of Red Hat Linux operating system
  • Knowledge of SQL
  • Experience in Requirement Analysis

What You Will Experience: 

• Ability to sit, talk and hear consistently
• Ability to stand, walk, and use hands to handle or reach occasionally
• Ability to lift up to 25 pounds occasionally

Education: 

• Bachelors or equivalent experience preferred 

Travel: 

• Up to 25% of your time may include travel for customer visits, meetings or other work-related events

Benefits:

• Healthcare coverage
• Retirement plan
• Paid time off

Location: 

• Salt Lake City, UT or Chicago, Il area preferred

About PatientBond 

PatientBond is the best way to amplify the results for any patient engagement initiative using a unique combination of proprietary healthcare consumer psychographics and digital engagement workflows. PatientBond enables our clients to create personalized, digital relationships with healthcare consumers beyond the walls of their facility, meeting patients on their terms when they’re most receptive. PatientBond amplifies engagement with personalized communications at scale, across any population, to motivate and activate patient behaviors. The results for our customers: significantly improved market share, health outcomes and patient payment collections.

If you are interested in applying for this role, please fill out the following information:

Job Description

The Director of Payer Sales’ primary purpose will be to find and execute on gaining new logos for PatientBond. This individual will be responsible for sourcing and closing new business sales for PatientBond’s products and services in the Payer Vertical. This person needs to be a self-starter with a winning mentality who does not need a lot of oversite, functions independently, finds new opportunities, executes on a strategic sales process, negotiates and closes deals.

What You Will Do:

• Deals to manage: Any sales to a new client including PatientBond’s portfolio of solutions targeted for the Payer market
• Meet or exceed assigned Monthly Recurring Revenue (MRR) quota target
• Develop, maintain and execute on necessary prospecting activities to generate expected pipeline volume
• Develop and execute a Territory Management Plan
• Accurately forecast revenue opportunities
• Document all sales activities in PatientBond’s Client Relationship Management (CRM) tool
• Maintain compliance with all company policies and procedures

What You Will Bring: 

• Demonstrated history of 3+ years of sales success to Healthcare Payers (including but not limited to Medicare Advantage and Medicaid MCO plans)
• A clear understanding of the value-based care model and pay for performance requirements
• Superior prospecting, lead generation and closing skills in target verticals
• Ability to forecast closing opportunities with a high percentage of accuracy
• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers
• Exemplary research, discovery and qualification skills
• Excellent presentation skills both virtually and in-person including solution demonstrations
• Excellent computer proficiency (MS Office – PowerPoint, Word, Excel and Outlook)
• Previous experience and ability to work under pressure and meet assigned quotas and deadlines
• Ability to provide exemplary customer service and prompt and professional response
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard company practices and process
• Established track record of acquiring new clients
• Someone who is a self-achiever will succeed in this role

What You Will Experience: 

• Ability to sit, talk and hear consistently
• Ability to stand, walk, and use hands to handle or reach occasionally
• Ability to lift up to 25 pounds occasionally

Education: 

• High school diploma or GED required with an associate or bachelor’s or equivalent experience preferred

Travel: 

• Up to 30-50% of your time may include travel for customer visits, meetings or other work-related events, as COVID-19 restrictions permit

Benefits:

• Healthcare coverage
• Retirement plan
• Paid time off

Location: 

• Remote or Salt Lake City, UT or Chicago, IL preferred but not required

About PatientBond 

PatientBond is the best way to amplify the results for any patient engagement initiative using a unique combination of proprietary healthcare consumer psychographics and digital engagement workflows. PatientBond enables our clients to create personalized, digital relationships with healthcare consumers beyond the walls of their facility, meeting patients on their terms when they’re most receptive. PatientBond amplifies engagement with personalized communications at scale, across any population, to motivate and activate patient behaviors. The results for our customers: significantly improved market share, health outcomes and patient payment collections.

If you are interested in applying for this role, please fill out the following information: