`

Motivate Behavior Change

Health Coaches take an interactive approach with patients to reduce health risks and improve lifestyle behaviors, addressing a range of issues, including exercise & fitness, nutrition, weight management, work/life balance, chronic condition management and more.  Helping patients achieve their health goals requires the ability to motivate behavior change outside of the practice, whether through lifestyle modification or simply showing up for coaching appointments.

PatientBond’s Health Coach Navigator Platform

PatientBond offers a dashboard called the Health Coach Navigator, which enables Health Coaches to expertly engage patients based on their psychographic profile to drive meaningful behavior change.

  • Immediately reference insights and instructions on effective and motivational interactions with each psychographic segment, whether face-to-face with patients or over the phone.
  • Built-in scheduling application that coordinates with existing Health Coach calendars (e.g., Outlook)
  • Appointment reminders with messaging and channel (email, text message, voicemail) customized with psychographic insights and patient preferences
  • Patient communications include response prompts for appointment confirmations or reschedules, which are tracked by the dashboard for easy analysis and planning
  • Self-learning module on the psychographic segments with validation for participating Health Coaches
  • Connects with EMR/EHR/Practice Management systems via API; no software to buy or download

Screen shots from the Health Coach Navigator

Read How This Model Helps Health Coaches Change Patient Behavior

Several publications have covered how the psychographic segmentation model integrated within PatientBond has been used by Health Coaches to improve patient engagement and behavior change. At a leading health system in which Health Coaches work with patients who have diabetes and musculoskeletal issues, 83% of patients progressed against their health goals, and among patients with diabetes there was an increase of +90% increase in goals achieved.

Note, these publications highlight PatientBond’s sister company, c2b solutions, which developed this proven model to enhance patient engagement and relies on PatientBond for operationalizing this capability.

 

CALL 708.617.8130 OR WRITE INFO@PATIENTBOND.COM TO DISCUSS HOW WE CAN CUSTOMIZE HOW WE CAN ENHANCE YOUR HEALTH COACHES’ EFFORTS.