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    The PatientBond patient engagement platform leverages healthcare consumer psychographic segmentation and machine learning to target interactions based on personal motivations and channel preferences that drive patient behaviors, delivering truly personalized, multi-channel engagement.

    Clients

    PatientBond's Clients and Partners

    The following are just a few of PatientBond’s clients, including hospitals, health systems, urgent care centers, health insurance companies, population health management companies and other healthcare stakeholders:

    “PatientBond has allowed us to engage
    with our patients in a more meaningful way. We are now able to check back with patients via text messages to see how they are feeling, understand what providers and clinics have the highest rating, and grow our reviews through social media sites.”
    plus Mask Group 5
    Bill Miller, Chief Executive Officer
    CRH Healthcare
    “PatientBond’s psychographic
    segmentation model and consumer insights have significantly boosted the effectiveness of our clinics’ marketing and patient acquisition efforts.”
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    Sandeep Jain, MD, Owner
    Statcare Urgent Care
    “Going with PatientBond was one of
    the best decisions our company could have made. No more wasted paper and postage, quicker patient reaction time to balances, and ease of payments for patients have made for higher incoming revenue.”
    plus Mask Group 5
    Medical Billing Supervisor
    St. Joseph’s/Candler Immediate Care

    Client Case Studies

    Improving Patient Engagement Through Automated Messaging to Patients

    A PatientBond Case Study

    MedBridge, a two-clinic outpatient group in West Virginia, envisions a future of managing conditions effortlessly through technology and closing the gap between the patient and the provider. Part of that vision involves robust patient messaging, so they entrusted PatientBond to help them increase patient loyalty and patient visits.

    Download Case Study
    Reducing Staff Burden through Digital, On-Demand Messaging

    A PatientBond Case Study

    Midwest Express Clinic found that their employees were having to spend more of their time making phone calls to patients, which wasted staff time and hurt patient engagement. They turned to PatientBond to help reduce these staff burdens while increasing patient satisfaction.

    Download Case Study
    Improving Patient Satisfaction Rates for Specialty Pharmacy

    A PatientBond Case Study

    Higher Satisfaction Rates through Personalized Engagement

    AccordiaRX*, a leading specialty pharmacy, uses leading-edge technologies and targeted communication strategies to give patients the tools they need to manage complex and chronic conditions. Through ongoing collaboration with PatientBond, AccordiaRX has improved patient satisfaction through personalized text and email communications to each patient’s psychographic profile. 


    *Actual customer name blinded by request

    Download Case Study
    Growing Medicare Advantage Membership Using Psychographic Segmentation

    A PatientBond Case Study

    MedAD Sherpa* is a broker/advisor helping Medicare eligible consumers in Ohio and Kentucky choose a Medicare Advantage plan. MedAd Sherpa saw no difference in its rate of growth after pursuing a marketing campaign including TV, radio and direct mail. Based on the recommendation of a major local Employee Benefits Consultant, MedAd Sherpa approached PatientBond to determine whether its psychographic segmentation model could boost its membership.

    *Actual customer name blinded by request

    Download Case Study
    Boosting Online Patient Payments by Improving the Patient Experience

    A PatientBond Case Study

    “The increase in patient payment collections and cost savings from automation make going with PatientBond a no-brainer.”

    - Director of Revenue Cycle Management, Priority Care*

    Priority Care* recognized the need to increase patient financial responsibility payments to help fuel their growth, envisioning a comprehensive workflow that would engage patients throughout the payment process.

    PatientBond and Priority Care worked together to develop an advanced workflow to reach out to patients throughout the entire payment process. This started with letting a patient know when their claim had been submitted all the way to providing an easy way to pay the remaining statement balance online.

    *Actual customer name blinded by request

    Download Case Study

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