Case Studies
See how PatientBond has improved outcomes and changed patient behaviors.
Missed patient appointments represent a significant cost to medical practices. It has been estimated that missed appointments cost the U.S. healthcare system $150 billion annually. Missed appointments also represent inefficient use of medical assets and other patients’ time and negatively impact patient care and satisfaction.
Urgent Care Centers — walk-in medical clinics that treat minor conditions, address injuries and conduct imaging and blood tests — have seen significant growth in recent years. The approximately 9,300 centers in the U.S., up from 8,000 in 2008, account for 160 million visits annually and generated $16 billion in 2015. The industry is expected to grow 5.8 percent annually through 2018.
Readmission penalties on hospitals hit a new high in 2016, increasing by a fifth over 2015 numbers to $528 million. Changes in how the rehospitalization rate is calculated influenced the jump in penalties. But that’s not the only factor capable of influencing 30-day readmissions: Patient engagement efforts often fall short, too.