There’s a saying in business that it costs more to attract a new customer than it does to keep one,...
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Let’s face it: the typical hospital experience isn’t that personalized. It’s safe to say healthcare...
The healthcare marketplace is highly competitive with different provider types - hospitals, urgent...
We are facing an interesting year for patient financial responsibility in 2021. Healthcare is still...
According to federal data cited by Kaiser Health News, in 2021 CMS will penalize 2,545 hospitals...
Let’s face it: patient volumes were not at all where we imagined they would by the end of 2020, at...
In November 2020, PatientBond surveyed its current customers across hospitals, urgent care, health...