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PatientBond Named to Inc. 5000 for Third Year in a Row

PRESS RELEASE August 17, 2021: The 2021 Inc. 5000 list of the fastest-growing private companies in was just announced and PatientBond made the list for the third year in a row. PatientBond is ranked #891, or the top 20%, behind a three-year revenue growth rate of 546%. This represents a remarkable achievement given the challenges facing the healthcare industry during the COVID-19 pandemic.

What Makes PatientBond Special 

PatientBond licenses a platform for patient engagement using a proprietary psychographic segmentation model and machine learning with dynamic digital workflows to personalize two-way communications. Psychographics pertain to people's attitudes, values and personalities and are core to their motivations and communication preferences.

Consumer-focused industries have used psychographic insights in promotion and user experience for years, but it is relatively new to healthcare. In fact, PatientBond's psychographic model was developed by healthcare consumer experts from Procter & Gamble who, prior to PatientBond, led such work for P&G's Healthcare Division since the early 2000's.

Among patient engagement technology vendors, only PatientBond tailors messaging according to patients' psychographic profiles through a channel mix of email, text message, automated phone call and other digital media designed for individual patients based on their preferences, to motivate and activate desired behaviors. PatientBond's customers have employed the platform to significantly improve patient health outcomes, grow market share and increase patient payment collections.

As a result, PatientBond is currently used at more than 1,200 healthcare provider locations across the United States. PatientBond's customers include hospitals, health systems, healthcare insurers, urgent care clinics and life sciences companies and various technology partners. One pharmaceuticals customer has started to expand its use of PatientBond into Europe.

"This is an exciting achievement for the PatientBond team, who has been working tirelessly to support our customers and onboard new clients with excellence. Despite the industry headwinds brought by the pandemic, PatientBond thrived behind its superior offerings and differentiated capabilities."

- Justin Dearborn, CEO of PatientBond


Inc. 5000

The annual Inc. 5000 list is the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment — its independent small businesses. Intuit, Zappos, Under Armour, Microsoft, Patagonia, and many other well-known names gained their first national exposure as honorees on the Inc. 5000.

Not only have the companies on the 2021 Inc. 5000 been very competitive within their markets, but this year’s list also proved especially resilient and flexible given 2020’s unprecedented challenges. Together, those companies added more than 610,000 jobs over the past three years.

Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at 2021 Inc. 5000.

“The 2021 Inc. 5000 list feels like one of the most important rosters of companies ever compiled,” says Scott Omelianuk, editor-in-chief of Inc. “Building one of the fastest-growing companies in America in any year is a remarkable achievement. Building one in the crisis we’ve lived through is just plain amazing. This kind of accomplishment comes with hard work, smart pivots, great leadership, and the help of a whole lot of people.”


Psychographic Segmentation and its Practical Application in Patient Engagement and Behavior Change


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