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4 Reasons Why Providers Struggle to Reduce Readmissions

Patient on a stretcher holding a nurses' hand

Hospital providers have long struggled with readmissions. PatientBond has covered it numerous times on the blog because it has such an impact on patient health outcomes and hospitals’ bottom line. But why is it that many providers have such a hard time with this?

In this blog, we’ll take a look at some of the top reasons why providers struggle with hospital readmissions and steps that can be taken to reduce them.

Employee Burnout

Everyone knows that working too much isn’t good for you. After more than a year of dealing with the pandemic, physicians, nurses, doctors and other healthcare workers are drained. The immense loss and extra hours have taken a toll and they are in desperate need of a break.

Mental health resources for employees and flexible time off helps, but the more automated their job is, the easier it is for them to do their job without the extra stress. That’s why digital health platforms are vital in keeping these employees. It automates parts of their job that strengthens health outcomes while relieving the stress that comes with doing those tasks. When you make someone’s job easier and give them the sense that they’re supported, they will stay for the long haul.

Not Enough Communication

It’s not enough to send a patient home and hope that they will follow their care plan when 125,000 patients die each year from not following their medication regimen alone. Consistent communication and follow-up are vital in order to keep patients at home instead of returning to the hospital. That can all be done automatically through reminders, notifications and messaging tools built within a patient engagement platform.

PatientBond automated the post-discharge engagement process for several health systems using psychographic messaging and channel mix. 30-day hospital readmissions have been reduced up to 90% for serious health conditions, such as congestive heart failure, atrial fibrillation, COPD and even spinal fusion surgery.

Patients Aren’t Paired with the Right Doctors

What if patients could be matched with the right doctor for them from the get-go? That’s what PatientBond aims to accomplish with the Patient-Provider Match tool. Patients fill out a quick classifier survey that determines their psychographic profile and from there, patients are paired with providers and doctors that fit their healthcare personalities and priorities.

This keeps patients from being turned off by their doctors and more willing to work with them instead to improve health outcomes.

Lack of Understanding Patient Motivations

Making assumptions about healthcare patients isn’t a good marketing strategy, but using data to determine patient motivations is. With the PatientBond Insights Accelerator™, providers can get a deeper understanding of their patients based on their psychographic segments and determine what works to motivate them to boost their health outcomes. And the data within it can integrate with your digital health platform so that marketing efforts are automated and optimized.

When providers better understand their patient’s needs, they can better can for them and reduce readmissions. Contact us now to see how you can reduce readmissions using the PatientBond Insights Accelerator™.

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